Privacy Policy

At Sandra Morante (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website or purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

– Name
– Email address
– Billing and shipping address
– Telephone number (if provided)
– Order history
– Payment information is processed securely by our payment providers and is never stored on our servers.

2. How We Use Your Information

Your personal information is used to:

– Process and fulfil your orders.
– Provide customer support.
– Send order confirmations and shipping updates.
– Improve the functionality and security of our website.
– Comply with legal and tax obligations.
– We will only send marketing emails if you have explicitly opted in.

3. Payment Processing

Payments are securely processed by Stripe.

We never receive or store your credit card details.

Please refer to Stripe’s Privacy Policy for more information about how payment data is processed.

4. Cookies

This website uses cookies to improve your browsing experience and ensure the proper functioning of the online store.

Cookies may be used to:

– Remember shopping cart contents.
– Maintain user sessions.
– Analyse website traffic.
– Improve website performance.

You may disable cookies through your browser settings, although some features of the website may not function correctly.

5. Third-Party Services

We may share limited information with trusted service providers who help us operate our business, including:

– Stripe (payment processing)
– Shipping and courier companies
– Website hosting providers
– Analytics services (such as Google Analytics, if enabled)

These providers only receive the information necessary to perform their services.

6. Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes and maintain business records.

7. Your Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:

– Access your personal information.
– Correct inaccurate information.
– Request deletion of your data.
– Restrict or object to processing.
– Request a copy of your data.
– Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

However, no method of data transmission over the Internet can be guaranteed to be completely secure.

9. International Transfers

Some of our service providers may process personal information outside your country of residence. Where required, appropriate safeguards are implemented in accordance with applicable data protection laws.

10. Children’s Privacy

This website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

12. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Sandra Morante
Email: hi@sandramorante.com
Website: www.sandramorante.com